Shipping & Delivery
SHIPPING
How much is shipping?
- Free US shipping to the lower 48. International shipping is priced at checkout based on the destination.
Do you ship internationally?
- Yes. International orders are priced at checkout based on the destination, and all orders come with insured shipping and a tracking number.
- Please note that we do NOT ship to P.O. Boxes, Territories & Minor Outlying Islands and Military addresses (APO, FPO, DPO).
How do I track my package?
- You will receive an email with your order tracking number once your order is dispatched. If you haven't received that email 5 days after placing your order, please email us at support@zilkee.com
Zilkee Fulfillment Promise.
- 48 hour MAX processing time
- Free US shipping to the lower 48
- International shipping priced at checkout based on the destination
DUTIES & IMPORT TAXES
- Please note that we are not responsible for any duties and/or import taxes that you may be subjected to. Customs policies vary widely from country to country. Please contact your local customs office for any information about customs policies that apply in your country.
- We do not take any responsibility for any additional charges for customs clearance, import duties or local taxes and we have no control over what they may be. Duties and taxes if applicable are the customer's responsibility and refunds will NOT be issued if you choose not to pay the charge.
